

Retargeting helps SaaS businesses reconnect with potential customers who visited their site but didn’t take action. It works by showing ads to these users as they browse other platforms. There are two main approaches:
| Feature | Standard Retargeting | Dynamic Retargeting |
|---|---|---|
| Personalization | Low | High |
| Setup Complexity | Easy | Complex |
| Best Use Cases | Broad messaging | Targeted follow-ups |
| Cost | Budget-friendly | Higher investment |
| Conversion Rates | Moderate | Higher |
Key takeaway: Start with standard retargeting if you’re new or have limited resources. Transition to dynamic retargeting when you’re ready to leverage detailed user behavior for more targeted campaigns.
Standard retargeting is based on a simple idea: show the same ad to everyone who has performed a specific action on your website. It starts with placing a tracking pixel or tag on important pages of your SaaS site.
For instance, if someone visits your pricing page, they’re added to an audience labeled "pricing page visitors." Later, as they browse other websites or scroll through social media, they’ll see the same retargeting ad, subtly reminding them of your product or service.
Setting it up is straightforward. Platforms like Google Ads or Facebook provide pixels that you embed on relevant pages. From there, you segment your audience based on their actions, create general ad creatives, and launch your campaign. There’s no need for complex integrations. For example, a SaaS company offering project management tools might use a single, broad message like "Streamline Your Team's Workflow" for everyone who visits the pricing page.
Standard retargeting works best when you want to deliver consistent messaging to a broad audience. It’s particularly effective for brand awareness campaigns, ensuring your SaaS solution stays fresh in the minds of recent visitors without requiring highly personalized content.
It’s also a great way to re-engage high-intent users. Visitors who’ve checked out key pages - like pricing or demo requests - have already shown interest. A generic nudge about your free trial or main benefits might be enough to bring them back. For SaaS products with a simple value proposition or limited features, standard retargeting is an efficient, low-cost way to nurture leads. Companies with shorter sales cycles often use it as a starting point for paid media campaigns, testing the waters before diving into more advanced, data-driven strategies.
Next, let’s break down the pros and cons of standard retargeting.
Standard retargeting has its perks. It’s easy to set up, doesn’t require much data, and is budget-friendly. However, its lack of personalization can limit its effectiveness compared to more tailored approaches.
On the performance side, retargeted ads can boost response rates by up to 400% compared to non-retargeted ads. Plus, users who see retargeted ads are 70% more likely to convert than those who don’t.
That said, it’s not without drawbacks. Since every user gets the same ad, it doesn’t cater to individual interests or behaviors, which can lead to lower conversion rates compared to dynamic retargeting. Ad fatigue is another issue - users might start ignoring or even getting annoyed by seeing the same creative repeatedly.
| Aspect | Advantages | Disadvantages |
|---|---|---|
| Setup | Easy to implement with basic tracking | Limited options for customization |
| Data Needs | Requires minimal data; no product feeds needed | Can’t leverage detailed user behavior |
| Performance | Up to 400% higher response rates vs. non-retargeted ads | Lower conversion rates compared to dynamic retargeting |
| Cost | Budget-friendly, great for smaller campaigns | Risk of spending on less relevant messaging |
| Management | Simple to manage without advanced tools | Repetitive creatives can lead to ad fatigue |
The key is knowing when standard retargeting fits your needs. For SaaS companies with straightforward products, tight budgets, or simple goals, it’s a practical and measurable starting point that doesn’t require advanced strategies.
Dynamic retargeting takes ad personalization to the next level by tailoring ads based on each user's interactions with your SaaS platform. Unlike generic retargeting, which serves the same ad to everyone, this approach uses data feeds, event tracking, and machine learning to craft ads that speak directly to individual user behavior.
Here’s how it works: Event tracking captures key user actions - like exploring specific features, signing up for demos, or visiting pricing pages. This data is then fed into platforms like Google Ads, which automatically generate ads that highlight the exact features or services that caught the user’s attention.
For this to work seamlessly, you’ll need a well-maintained product feed that includes details like feature IDs, names, descriptions, and prices. Pair this with tracking tags and integrate tools like Google Merchant Center to streamline the process.
Machine learning plays a big role in optimizing these ads. By analyzing user behavior, it determines the best content, timing, and placement for each ad. For instance, if someone frequently checks out your platform’s integration capabilities, the system might prioritize ads showcasing those features. This kind of precision ensures your ads are not only relevant but also more likely to drive conversions.
Dynamic retargeting shines when targeting users who’ve shown clear interest but haven’t yet converted. It’s particularly effective in scenarios like demo follow-ups, feature exploration, and pricing page abandonment - situations where users are already engaged but may need a nudge to take the next step.
For example, if someone signs up for a demo but doesn’t proceed further, dynamic ads can highlight the specific features they explored during the demo. Similarly, users who spend time on your platform’s reporting tools or integration features can be retargeted with ads that emphasize the benefits of those capabilities. And for those who browse your pricing tiers without converting, you can serve ads showcasing the exact plan they viewed.
This approach is especially helpful for SaaS companies with complex offerings or longer sales cycles, where multiple touchpoints are often needed to close a sale. By serving ads that are tailored to each user’s interests, dynamic retargeting keeps your product front and center while addressing individual needs.
Dynamic retargeting offers a big leap in performance compared to standard strategies, but it’s not without its challenges.
The benefits are hard to ignore. Dynamic retargeting can boost conversion rates by as much as 50% over standard retargeting, with many SaaS companies seeing a 20–30% improvement in overall campaign performance. This success stems from the personalized nature of the ads, which resonate more deeply with users.
Another major plus is reduced ad fatigue. Instead of bombarding users with the same generic message, dynamic retargeting delivers fresh, relevant content. This keeps users engaged and creates a more positive impression of your brand.
However, there’s a trade-off. Setting up dynamic retargeting can be complex. You’ll need accurate tracking across your key pages, a current product feed, and seamless integration with multiple platforms. Any errors - like outdated product information - can lead to irrelevant ads, which might hurt your campaign.
| Aspect | Advantages | Disadvantages |
|---|---|---|
| Performance | Up to 50% higher conversion rates | Requires ongoing optimization and monitoring |
| Personalization | Tailored ads based on user actions | Complex audience segmentation needed |
| User Experience | Reduced ad fatigue with relevant messaging | Risk of showing outdated information |
| Setup | More precise targeting capabilities | Requires integration across multiple platforms |
| Cost | Higher ROI potential | Higher setup and management costs |
Dynamic retargeting also demands a steady flow of user data, up-to-date product feeds, and consistent management. For SaaS companies without dedicated marketing resources, this can be a hurdle.
That said, the personalized experience it offers often makes the investment worthwhile. For SaaS platforms with diverse features, multiple pricing options, or intricate customer journeys, dynamic retargeting can be a game-changer in turning interest into action.
Here's a quick breakdown of how standard and dynamic retargeting compare:
| Feature | Standard Retargeting | Dynamic Retargeting |
|---|---|---|
| Personalization | Low - same ad shown to all users in the audience | High - ads tailored to individual user behavior |
| Setup Complexity | Low - requires basic audience lists and creative assets | High - needs advanced tracking and data feeds |
| Data Requirements | Basic audience segmentation | Detailed event tracking and feature/service feeds |
| Best Use Cases | Brand awareness, simple offers, or feature announcements | Targeting specific features, upgrades, or trial follow-ups |
| Conversion Potential | Moderate | High - taps into user-specific interests |
| Scalability | Simple for straightforward product offerings | Perfect for complex catalogs or tiered features |
| Resource Investment | Minimal maintenance required | Requires dedicated setup and ongoing optimization |
| Ideal SaaS Scenarios | Single-product companies or early-stage startups with limited data | SaaS with multiple features, pricing tiers, or mature tracking systems |
This table can help you decide which retargeting approach better suits your SaaS product and marketing goals.
Selecting the right retargeting strategy depends on your product complexity, data infrastructure, and available resources.
Start with standard retargeting if your SaaS is a single-product offering, you're new to retargeting, or your tracking capabilities are basic. This method works well for promoting broad campaigns like free trials, brand awareness, or new feature launches. It's also a good way to test different messages with audience segments before diving into more advanced strategies.
Upgrade to dynamic retargeting when your SaaS offers multiple pricing tiers, features, or add-ons that users interact with. This approach is ideal for leveraging detailed tracking data, such as feature exploration, demo sign-ups, or visits to pricing pages. It allows you to deliver highly personalized ads that resonate with individual user actions.
However, your data setup matters. If your tracking is inconsistent or your data feeds are outdated, dynamic retargeting can backfire by showing irrelevant ads, which could harm your campaigns.
Resource management is another key factor. Standard retargeting is easier to handle and requires minimal ongoing effort. On the other hand, dynamic retargeting demands a more significant investment in setup, feed management, and regular optimization to keep ads fresh and engaging.
A practical approach is to start with standard retargeting to refine your messaging and audience segmentation. Once your data infrastructure is ready, transition to dynamic retargeting to unlock its full potential. This step-by-step method ensures you build a solid foundation for your retargeting efforts while scaling up as your business grows.
Ultimately, your choice should align with your company's growth stage. For early-stage SaaS companies, the simplicity and quick implementation of standard retargeting are great advantages. More mature businesses with diverse offerings and robust tracking systems can benefit significantly from the tailored precision of dynamic retargeting.

PipelineRoad enhances retargeting campaigns by combining advanced paid media strategies with automation, specifically tailored for AI and SaaS companies. Their expertise spans key B2B platforms like Google Ads and LinkedIn, offering both standard and dynamic retargeting solutions.
What sets PipelineRoad apart is its integration of RevOps and automation into retargeting efforts. This allows SaaS businesses to gather detailed user data - such as product views, trial sign-ups, and in-app actions - to power highly personalized dynamic ads. These ads are delivered in real time, addressing the challenges of precision targeting discussed earlier.
For example, a B2B SaaS client saw a 35% increase in click-through rates and a 22% boost in trial sign-ups within three months. This was achieved after PipelineRoad optimized audience segmentation and automated dynamic retargeting on platforms like LinkedIn and Google Ads.
Their automated systems simplify lead management, audience segmentation, and real-time ad delivery, ensuring that ads reach the right people at the right time. Performance is continually refined through data-driven adjustments, delivering consistent improvements.
PipelineRoad also recognizes the complexities of SaaS buying cycles, which often involve longer timelines and multiple decision-makers. Their strategies nurture leads with educational content, free trials, and personalized demos. Dynamic retargeting hones in on user behavior, showcasing relevant features or case studies, while standard retargeting keeps the brand top of mind throughout the decision-making process.
Beyond retargeting, PipelineRoad offers a comprehensive GTM (go-to-market) roadmap designed to drive sustainable revenue growth. Their retargeting strategies are seamlessly integrated into a broader GTM plan, which follows five key steps:
PipelineRoad uses a mix of first-party data (like website and app interactions), CRM insights, and third-party analytics tools to track user behavior, ad engagement, and conversions. Their dashboards and custom reports provide actionable insights, enabling quick adjustments to campaigns.
The agency also prioritizes compliance with privacy laws such as GDPR and CCPA. They use transparent data collection practices, offer clear opt-out options, and ensure all dynamic retargeting ads respect user privacy preferences. Clients are educated on ethical ad personalization, striking a balance between effectiveness and trust.
Here’s a quick breakdown: Standard retargeting shows the same ad to every user, regardless of their behavior. On the other hand, dynamic retargeting adjusts ads based on what users have done - like highlighting specific features trial users explored. This personalized approach often leads to better click-through and conversion rates. However, it also requires more effort, including advanced user tracking, dynamic product feeds, and seamless integration with ad platforms.
For SaaS businesses, the choice between standard and dynamic retargeting comes down to three main factors: your goals, your data readiness, and your resources. If your priority is to boost feature adoption among trial users and you already have strong tracking systems in place, dynamic retargeting can deliver impressive returns. But if you’re experimenting with messaging or working with limited technical support, standard retargeting offers a simpler, more accessible starting point.
Keep in mind, standard retargeting only needs basic tracking, while dynamic retargeting demands more advanced event tracking and dynamic feeds. Privacy regulations also add a layer of complexity to dynamic strategies, so you’ll need transparent data practices and clear opt-out options. With those differences in mind, here are some steps to fine-tune your approach.
To sharpen your retargeting strategy, start by auditing your current setup. Do you have reliable tracking in place to monitor user behavior across your website and product? Is your CRM data clean and integrated with your ad platforms? These foundational pieces will determine whether standard or dynamic retargeting is the better fit for your business.
Next, clarify your campaign goals. Are you looking to convert trial users into paying customers, win back churned users, or keep your brand visible during long B2B buying cycles? Your objectives should guide whether you lean toward the broader reach of standard retargeting or the precision of dynamic campaigns.
If you’re just starting out, consider using standard retargeting to test your messaging and audience reactions. Once you’re confident in your strategy and have the technical infrastructure in place, you can scale up to dynamic retargeting for more targeted campaigns.
Dynamic retargeting requires ongoing effort, from managing product feeds to optimizing creatives and monitoring performance. If your team doesn’t have the time or expertise to handle these tasks, working with specialists can help you get the most out of your investment and ensure everything runs smoothly.
Here’s an expert perspective that highlights the value of a well-rounded approach:
"PipelineRoad's go-to-market strategy is better than any other marketing or brand agency I've worked with. They approach it as business leaders, not just marketers - taking the time to understand the full business context and build a strategy that aligns with it." - Marnie Robbins, Strategic Advisor and Founder of VibePeopleStudio
The most successful SaaS companies don’t treat retargeting as a standalone tactic. Instead, they integrate it into a broader go-to-market strategy that ties into revenue goals, customer journey mapping, and long-term growth plans. Regularly monitoring performance and using data to refine your approach will help your campaigns stay effective as your business evolves.
No matter which retargeting method you choose, focus on audience segmentation. Tailor your messaging to specific groups - like trial users, feature explorers, or churned customers. Use frequency caps to prevent ad fatigue, and continuously A/B test your creatives to improve results over time.

Determining whether to shift from standard to dynamic retargeting hinges on your business objectives and how your customers interact with your offerings. Dynamic retargeting is a great fit if your SaaS company provides a variety of products or services and you’d like to customize ads based on what users have shown interest in - like specific features they viewed or content they engaged with. Meanwhile, standard retargeting is better suited for delivering broader messages, such as reminding users who visited your site but didn’t take action.
If your SaaS business is considering a more personalized, data-focused approach to boost conversions, dynamic retargeting could be the way forward. Take a close look at your current ad performance, how well you’ve segmented your audience, and the complexity of your offerings to determine if this strategy aligns with your goals.
When launching dynamic retargeting campaigns, SaaS companies often stumble upon a few common mistakes that can reduce their impact.
First, make sure your ad creatives align closely with the user’s actions or interests. A one-size-fits-all approach doesn’t work here - generic ads tend to get ignored, wasting both time and ad spend. Craft ads that feel personal and relevant to keep users engaged.
Second, don’t bombard your audience with excessive ads. Overexposure leads to ad fatigue, which can sour their perception of your brand. Set clear frequency caps to strike the right balance - enough visibility to stay on their radar without being intrusive.
Lastly, don’t overlook the importance of accurate tracking and segmentation. If your data is off, you risk showing ads to the wrong audience or missing the chance to deliver tailored content. Tools like tracking pixels and dynamic product feeds can help you fine-tune your campaigns for better results. Steering clear of these missteps can help you get the most out of your retargeting strategy.
RevOps, short for Revenue Operations, teams up with automation to make retargeting campaigns more effective and efficient. By bringing sales, marketing, and customer success teams into alignment, businesses can ensure that audience segments receive tailored messages at just the right time. The result? Better engagement and higher conversion rates.
Automation takes things a step further by handling campaign workflows, monitoring user behavior, and delivering customized ads - all without requiring constant manual input. When combined, RevOps and automation allow SaaS companies to boost ROI while providing a smoother, more cohesive experience for their customers.